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SHIPPING POLICY
- We ship to you worldwide from our store in Bangkok, Thailand. Free Express shipping is offered for all international orders depending on amount spending.
- All International shipping will be through DHL EXPRESS SHIPPING which will take approximately 2-7 days during normal periods. Please note that delivery time may vary based on the postal code and customes clearance procedure.
- We will send your tracking number to the mail you have provided us during the ordering process.
- Pre-order items can take up to 3-4 weeks for the orders to be shipped,however during off-peak times can take uptp 5-6 weeks.
Please note that Moniique's responsibility for the transaction ends upon sending the customer the tracking number and we will not be responsible or liable for the issue occurred during the shipping process (e.g.any shipment delays, taxation etc.). However, please feel free to contact us if you have any issue/ concern. Our team will try our best to work with our courier partners to solve your issue.
NEED HELP BEFORE PURCHASING-
If you are not sure about what size you need to purchase you can send us
email buy providing your measurements (bust-waist-hips and height) so we can help guide you.
EMAIL- info@moniique.com
FREE SHIPPING COUNTRIES
We offer free shipping to SINGAPORE/HONGKONG/MALAYSIA.
INTERNATIONAL CUSTOMS, DUTIES & TAXES
Moniiques”s ships on a Delivery Duty Unpaid basis for international orders and does not cover any customs, duties or taxes applied to orders. These additional costs are not included in our product prices or shipping fees and are at the receivers expense.
INDIA CUSTOMS,RULES
1. Individual Customers KYC ID & Address proof matching delivery details - Aadhar Card / Valid Passport / Voter ID / PAN card & Driving License
2. Company customers KYC documents to provide - IEC (Mandatory)
- GST & PAN-AD code letter if shipment is commercial
DOMESTIC SHIPPING POLICY (Thailand)
Free shipping is not applied for Sales item any discounted coupon or have used any Points Redemption.